POLICIES

Prices quoted are based on a certain quantity, the amount of colour, material, size, and Single or Double sided. Quotes are only valid for 30 days from the date given.

If a sample item or print is required, a separate quote must be obtained. The customer is responsible for any charges incurred during this process.

If the job is to be printed, a film charge occurs (one-time fee) so that the individual price lowers for future orders.

If variables change, a new quote may apply.

Prices quoted do not include applicable taxes unless otherwise stated.

An order must be faxed or emailed through to us in order for paperwork to be generated and the order to be processed.

ORDER CANCELLATION

Once an order is in production, we cannot accept cancellations.

Changes to orders may not be possible to accommodate after the order has already been started and may result in additional costs.

The customer is responsible for artwork/preparation costs incurred for order cancellations.

ETA – ORDER DELIVERY

After final artwork approval, we have a 7 – 10 working day turn around time. We realize that some jobs just can’t fit into those times so be sure to inform us of a due date and we will juggle our schedule to try and accommodate your needs.